TERMS AND CONDITIONS

TERMS OF SERVICE

GENERAL INFORMATION

This website is operated by MAROSÉ. Throughout the site, the terms “we”, “us” and “our” refer to MAROSÉ. MAROSÉ offers this website, including all the information, tools and services available to you on this site, the user is conditioned to the acceptance of all the terms, conditions, policies and notifications established here.

By visiting our site and / or purchasing something from us, you participate in our “Service” and accept the following terms and conditions (“Terms of Service”, “Terms”), including all additional terms and conditions and policies to which it is referenced in the present document and / or available through hyperlinks. These Terms of Service apply to all users of the site, including if limited to users who are browsers, suppliers, customers, merchants, and / or content contributors.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you are accepting the Terms of Service. If you do not agree with all the terms and conditions of this agreement, then you should not access the website or use any of the services. If the Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools that are added to the current store will also be subject to the Terms of Service. You can review the updated version of the Terms of Service, at any time on this page. We reserve the right to update, change or replace any part of the Terms of Service by posting updates and / or changes to our website. It is your responsibility to check this page periodically to verify changes. Your continued use or access to the website after the publication of any change constitutes acceptance of such changes.

SECTION 1 – TERMS OF THE ONLINE STORE

By using this site, you declare that you are at least the age of majority in your state or province of residence, or that you are of legal age in your state or province of residence and that you have given us your consent to allow any of your dependents minors use this site.

You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any law in your jurisdiction (including, but not limited to copyright laws).

You must not transmit worms, viruses or any code of a destructive nature.

The breach or violation of any of these Terms will result in the immediate cessation of your Services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to any person, for any reason and at any time.

You understand that your content (not including your credit card information) can be transferred without encrypting and involving (a) transmissions through various networks; and (b) changes to adjust or adapt to the technical requirements of connecting networks or devices. The credit card information is always encrypted during the transfer through the networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any part of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without the express permission of written on our part.

The titles used in this agreement are included only for convenience and do not limit or affect these Terms.

SECTION 3 – ACCURACY, EXHAUSTVITY AND CURRENT INFORMATION

We are not responsible if the information available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without first consulting more accurate, complete or timely information. Any dependency on the subject of this site is at your own risk.

This site may contain certain historical information. The historical information is not necessarily current and is only provided for your reference. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor the changes on our site.

3115/5000

SECTION 4 – MODIFICATIONS TO SERVICE AND PRICES

The prices of our products are subject to change without notice.

We reserve the right to modify or discontinue the Service (or any part of the content) at any time without prior notice.

We will not be liable to you or any third party for any modification, price change, suspension or discontinuity of the Service.

SECTION 5 – PRODUCTS OR SERVICES (if applicable)

Certain products or services may be available exclusively online through the website.These products or services may have limited quantities and be subject to return or exchange in accordance with our return policy only.

We have made the effort to show the colors and images of our products, in the store, with the greatest possible color accuracy. We can not guarantee that your computer’s monitor displays the colors accurately.

We reserve the right, but are not obligated, to limit the sales of our products or services to any person, geographic region or jurisdiction. We can exercise this right based on each case. We reserve the right to limit the quantities of the products or services we offer. All product descriptions or product prices are subject to change at any time without prior notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer of product or service made on this site is void where prohibited.

We do not guarantee that the quality of the products, services, information or other material purchased or obtained by you will meet your expectations, or that any error in the Service will be corrected.

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to reject any order you make with us. We may, at our discretion, limit or cancel the quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and / or orders that use the same billing and / or shipping address.

In the event that we make a change or cancel an order, we may attempt to notify you by contacting us via email and / or billing address / phone number provided at the time the order was placed. We reserve the right to limit or prohibit orders that, in our opinion, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate information of the purchase and account used for all purchases made in our store. You agree to quickly update your account and other information, including your email address and credit card numbers and due dates, so we can complete your transactions and contact you when necessary.

For more details, please review our Returns Policy.

SECTION 7 – OPTIONAL TOOLS

We may provide you access to third-party tools that we do not monitor and over which we have no control or input.

You acknowledge and agree that we provide access to this type of tools “as is” and “as available” without guarantees, representations or conditions of any kind and without any support. We will not have any liability arising from or related to your use of tools provided by third parties.

Any use you make of the optional tools offered through the site at your own risk and discretion and you must ensure that you are familiar with and approve the terms under which these tools are provided by the third-party vendor (s).

It is also possible that, in the future, we will offer you new services and / or features through the website (including the launch of new tools and resources). These new features and / or services will also be subject to these Terms of Service.

SECTION 8 – THIRD PARTY LINKS

Certain content, products and services available via our Service may include material from third parties.

Links from third parties on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not guarantee or have any obligation or liability for any third party material or websites, or for any material, products or services of third parties.

We are not responsible for any damage or damages related to the acquisition or use of goods, services, resources, content, or any other transaction made in connection with third party websites. Please carefully review the policies and practices of third parties and make sure you understand them before participating in any transaction. Complaints, complaints, concerns or questions regarding third-party products should be directed to the third party.

SECTION 9 – USER COMMENTS, CAPTATION AND OTHER SUBMISSIONS

If, at our request, you send certain specific presentations (for example, participation in contests) or without a request from us send creative ideas, suggestions, proposals, plans, or other materials, either online, by email, by mail postal, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate or use by any means comments that you have sent us. We have and will have no obligation (1) to keep any comments confidentially; (2) to pay compensation for comments; or (3) to respond to comments.

We may, but have no obligation to, monitor, edit or remove content that we deem to be illegitimate, offensive, threatening, libelous, defamatory, pornographic, obscene or objectionable or violates the intellectual property of any of the parties or the Terms of Service.

You agree that your comments will not violate the rights of third parties, including copyright, trademark, privacy, personality or other personal or property rights. You also agree that your comments do not contain defamatory or illegal, abusive or obscene material, or contain computer viruses or other malware that could, in any way, affect the operation of the Service or any related website. You can not use a false email address, use another identity that is not legitimate, or deceive third parties or us regarding the origin of your comments. You are solely responsible for the comments you make and their accuracy. We are not responsible and do not assume any obligation with respect to comments posted by you or any third party.

SECTION 10 – PERSONAL INFORMATION

Your submission of personal information through the site is governed by our Privacy Policy. To see our Privacy Policy.

SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS

From time to time there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may be related to product descriptions, prices, promotions, offers, shipping costs of the product, transit time and availability. We reserve the right to correct errors, inaccuracies or omissions and to change or update the information or cancel orders if any information on the Service or on any related website is inaccurate at any time without notice (even after you have sent your order).

We assume no obligation to update, correct or clarify information on the Service or on any related website, including, without limitation, pricing information, except as required by law. No updated specification or update date applied to the Service or any related website should be taken to indicate that all information on the Service or on any related website has been modified or updated.

SECTION 12 – PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, the use of the site or its content is prohibited: (a) for any illegal purpose; (b) to ask others to perform or participate in unlawful acts; (c) to violate any regulation, rules, international, federal, provincial or state laws, or local ordinances; (d) to infringe or violate our or third party’s intellectual property right; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate or discriminate on the basis of gender, sexual orientation, religion, ethnicity, race, age, nationality or disability; (f) to present false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that is or may be used in any way that could compromise the functionality or operation of the Service or any related website, other sites or the Internet; (h) to collect or track personal information of others; (i) to generate spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security elements of the Service or any related website, other sites or the Internet. We reserve the right to suspend the use of the Service or any related website for violating any of the prohibited use items.

SECTION 13 – EXCLUSION OF GUARANTEES; LIMITATION OF LIABILITY

We do not guarantee or guarantee that the use of our service will be uninterrupted, punctual, safe or free of errors.

We do not guarantee that the results that can be obtained from the use of the service will be exact or reliable.

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time without prior notice.

You expressly accept that the use of, or the possibility of using, the service is at your own risk. The service and all products and services provided through the service are (except as expressly stated by us) provided “as is” and “as available” for use, without any representation, warranties or conditions of any kind, either express or implied, including all warranties or implied marketing conditions, marketable quality, fitness for a particular purpose, durability, title and non-infringement.

In no case shall MAROSÉ, our directors, officers, employees, affiliates, agents, contractors, inmates, suppliers, service providers or licensors be liable for any damage, loss, claim, or direct, indirect, incidental, punitive, special or consequential damages. of any kind, including, without limitation, loss of profits, loss of income, loss of savings, loss of data, replacement costs, or any similar damage, whether based on contract, tort (including negligence), strict liability or otherwise, as a consequence of the use of any of the services or products purchased through the service, or any other claim related in any way to the use of the service or any product, including but not limited to any error or omission in any content , or any loss or damage of any kind incurred as a result of the use of the service or any other r content (or product) published, transmitted, or made available through the service, even if notified of its possibility. Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability will be limited to the maximum extent permitted by law.

If you receive your order opened or poorly closed, with the security labels violated you can not claim for theft, when you receive it in these conditions you must claim directly to DHL, in case you accept it with the security seals violated you can not apply guarantees or refunds .

SECTION 14 – INDEMNIFICATION

You agree to indemnify, defend and hold harmless MAROSÉ and our parents, subsidiaries, affiliates, partners, officers, directors, agents, contractors, concessionaires, service providers, subcontractors, suppliers, inmates and employees, from any claim or demand, including reasonable attorney’s fees. attorneys, made by any third party because of or as a result of your breach of the Terms of Service or the documents that they incorporate as a reference, or the violation of any law or the rights of a third party.

SECTION 15 – DIVISIBILITY

In the event that any provision of these Terms of Service is determined to be illegal, void or unenforceable, such provision will nevertheless be effective to obtain the maximum extent permitted by applicable law, and the non-enforceable part will be considered separate from these Terms of Service, such determination will not affect the validity of applicability of the remaining remaining provisions.

SECTION 16 – TERMINATION

The obligations and responsibilities of the parties that have incurred prior to the termination date will survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by you or us. You can terminate these Terms of Service at any time by notifying us that you no longer wish to use our services, or when you stop using our site.

If in our judgment, you fail, or you suspect that you have failed, in compliance with any term or provision of these Terms of Service, we may also terminate this agreement at any time without notice, and you will remain liable for all amounts owed up to including the date of termination; and / or consequently we can deny you access to our services (or any part of it).

SECTION 17 – COMPLETE AGREEMENT

Our failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and the policies or operating rules posted by us on this site or with respect to the service constitute the entire agreement and understanding between you and us and govern the use of the Service and supersedes any prior or contemporaneous agreements, communications and proposals. , either oral or written, between you and us (including, but not limited to, any previous version of the Terms of Service).

Any ambiguity in the interpretation of these Terms of Service will not be construed against the drafting group.

SECTION 18 – LAW

These Terms of Service and any separate agreements in which we provide you services will be governed and construed in accordance with the laws of Av Eucalipto 91 B, Ecatepec de Morelos, MEX, 55119, Mexico.

SECTION 19 – CHANGES IN THE TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time on this page.

We reserve the right, at our sole discretion, to update, modify or replace any part of these Terms of Service by posting updates and changes on our website. It is your responsibility to check our website periodically to verify the changes. The continued use of or access to our Website or the Service after the publication of any change in these Terms of Service implies acceptance of such changes.

In case you have made some kind of informality or illegality within the site (clone cards, use bins and more scams) and purchases thereof, you will access the waiting list to process legally and, added to this, you will appear on the page of detected scams giving your knowledge of this by accepting the terms and conditions and the privacy policy.

 

SECTION 20 – CONTACT INFORMATION

Questions about the Terms of Service should be sent to info@marose.co

Product delivery

MAROSÉ undertakes to deliver the product in perfect condition to the address indicated by the Customer and / or User in the order form, provided that it is located within the Territory predetermined in the form. In order to optimize the delivery, we thank the Customer / User that indicates an address in which the order can be delivered within a normal working time, ie between 9:00 am and 6:00 pm, from Monday to Friday.

MAROSÉ will not be responsible for the errors caused in the delivery when the delivery address entered by the Customer and / or User in the order form does not exist, or does not conform to reality or some data have been omitted.

Delivery term

The maximum term set for deliveries is 60 business days, although the usual delivery period usually ranges between 30 business days, counted from the date of completion of the purchase. These terms are average terms, and therefore are only an estimate and not a guarantee of compliance. Therefore, it is possible that the terms vary for logistical reasons or fortuitous events or force majeure. In case of delays in deliveries, MAROSÉ will inform the Client and / or User that this situation is dealt with, as soon as it becomes aware of it. Each delivery is considered carried out from the moment in which the transport company puts the product at the disposal of the Customer and / or User at the address indicated by him at the time of making the purchase, which is materialized through the control system used by the transport company hired. The next day you make the deposit your product is sent.

Delivery Data, Undelivered Deliveries and Lost

In the same email in which the Customer and / or User is informed that the product came from the MAROSÉ warehouse, the shipping number is provided for its tracking and the customer service number of the transport company responsible for the delivery. , so that, in case of any incident in the delivery, the Client and / or User can contact said company to resolve it. If at the time of delivery the Customer and / or User is absent, the carrier will leave a receipt indicating how to proceed to arrange a new delivery. MAROSÉ contracts, as part of the courier delivery service, three delivery attempts, to ensure that the delivery occurs. If after 7 working days after the departure to the delivery of the order, the delivery of the same could not be arranged, the Customer and / or User should contact MAROSÉ. In the event that the Customer and / or User does not do so, after 10 business days from the departure to delivery of the order, it will be returned to MAROSÉ and the Customer and / or User must assume the shipping and return costs of the merchandise to the warehouse.? If the reason why the delivery could not be made is the loss of the package, our carrier will initiate an investigation. In these cases, the response times of our transporters usually range between one and two weeks.

Diligence in the delivery

The Customer and / or User, under their own and exclusive responsibility, must check the good condition of the package before the carrier that, on behalf of MAROSÉ, delivers the requested product (s), indicating on the receipt of delivery any anomaly that could detect in the packaging of them. If once the product has been reviewed, the Customer and / or User will detect any incident such as blow, breakage, signs of having been opened or any damage caused to the product by the shipment, the latter undertakes to notify MAROSÉ by email within the 6 days after delivery.

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